Privacy Policy
Data Controller
Andrew Bissell
Collected Personal Data
Contact Information:
- Full name
- Email address
- Phone number (when provided)
Submission Metadata:
- Content of the enquiry or message
- Timestamp of the submission
Purpose for Collecting Data
Enquiries & Contact Forms -
- Purpose: Responding to questions and support requests.
- Lawful Basis: Legitimate interests (managing business communications)
Investment/Membership Interest:
- Purpose: Processing prospective applications or requests.
- Lawful Basis: Taking steps at the user's request prior to entering a contract.
How We Use Your Data (Marketing & Communication)
- The Process: We use your name and email address to send you club announcements, updates, and exclusive deals.
- The Condition: We only send these updates if you actively tick the consent checkbox on our forms.
- Your Control: You can opt-out or unsubscribe at any time. Every email contains an "unsubscribe" link. Alternatively, contact us directly to be removed.
Third-Party Data Processors
- Our Partner: We do not sell your data. We use IONOS as our Customer Relationship Management (CRM) and email hosting platform.
- Their Role: IONOS securely stores your contact details and form submissions on our behalf to facilitate our communication with you.
- Payment is taken via Stripe
Payment Processing - Stripe
We use Stripe Payments Europe Limited ("Stripe") to process payments made through our website, including payments for memberships, services and other purchases.
When you make a payment, Stripe may collect and process personal information such as your name, email address, billing information, payment card details, transaction details, IP address and information relating to your device. We do not have access to your full payment card details.
We use this information to process and confirm your payment, provide the products or services you have purchased, maintain transaction records, prevent and detect fraud, and comply with our legal and financial obligations.
Our lawful basis for processing payment and transaction information is generally that it is necessary to perform our contract with you and, where applicable, to comply with our legal obligations.
Stripe processes personal data on our behalf in connection with payment processing. Stripe may also act as an independent data controller for certain processing activities, including fraud prevention, security, authentication and compliance with its own legal and regulatory obligations.
Stripe may use cookies and similar technologies when you interact with its payment services. Further information about how Stripe processes personal data, including information about its role as a data controller or processor, can be found in the Stripe Privacy Centre and Stripe Privacy Policy.